Title:  Government KAM Central, Senior Supervisor

About the job
At SPIMACO, we believe that diversity is our strength and inclusion is our culture. We are committed to providing equal opportunities for all, creating a workplace where everyone can succeed.
As part of our People & Culture vision, we foster an environment built on respect, fairness, and inclusion. We celebrate the different perspectives, backgrounds, and experiences that make us more innovative and empower every team member to learn, grow, and make an impact.
Our commitment is to empower every individual to reach their full potential and contribute to our mission of improving lives through innovation and excellence in the pharmaceutical industry. Together, we ensure a workplace where everyone feels respected, heard, and inspired to make a difference.

Main Purpose of Job
Supervise and guide complex activities, aligning them with departmental and organizational goals. Innovate processes, ensure best practice implementation, and contribute to long-term objectives.

Strategic Responsibilities

• Supervise and guide team activities, aligning with departmental strategies
• Develop and implement operational improvements
• Mentor and develop team members
• Ensure quality and compliance in team outputs
• Provide feedback and insights to management on team performance

Functional Responsibilities

• Lead strategic engagement with key government healthcare stakeholders to strengthen partnerships and expand business opportunities.
• Analyze government market trends, tender activities, and customer requirements to identify sustainable growth opportunities.
• Supervise the execution of government account plans to achieve sales objectives and organizational priorities.
• Coordinate cross-functional teams to ensure timely execution of government contracts and customer commitments.
• Monitor account performance, contract compliance, and service quality to maximize customer satisfaction and retention.
• Investigate customer issues and coordinate timely resolutions to maintain strong relationships with government entities.
• Ensure compliance with SPIMACO policies, pharmaceutical regulations, and government procurement requirements across all assigned accounts.
• Review sales performance, account developments, and market intelligence to recommend strategic improvements and business actions.


JOB REQUIREMENTS
Qualifications: Bachelor’s Degree in relevant field.
Experience: Minimum 7 years.
Language: Arabic proficient - English proficient