Title:  Government KAM Eastern, Senior Supervisor

At SPIMACO, we believe that diversity is our strength and inclusion is our culture. We are committed to providing equal opportunities for all, creating a workplace where everyone can succeed.
As part of our People & Culture vision, we foster an environment built on respect, fairness, and inclusion. We celebrate the different perspectives, backgrounds, and experiences that make us more innovative and empower every team member to learn, grow, and make an impact.
Our commitment is to empower every individual to reach their full potential and contribute to our mission of improving lives through innovation and excellence in the pharmaceutical industry. Together, we ensure a workplace where everyone feels respected, heard, and inspired to make a difference.

JOB DESCRIPTION DETAILS
Main Purpose of Job
Supervise and guide complex activities, aligning them with departmental and organizational goals. Innovate processes, ensure best practice implementation, and contribute to long-term objectives.


Strategic Responsibilities

• Supervise and guide team activities, aligning with departmental strategies
• Develop and implement operational improvements
• Mentor and develop team members
• Ensure quality and compliance in team outputs
• Provide feedback and insights to management on team performance

Functional Responsibilities

• Develop and execute key account plans to strengthen partnerships with government healthcare institutions across the Eastern Region.
• Analyze government customer needs and recommend tailored commercial solutions to achieve sales and business objectives.
• Coordinate with cross-functional teams to ensure timely execution of government tenders, contracts, and account requirements.
• Monitor account performance and identify opportunities to expand SPIMACO's presence within assigned government customers.
• Build and maintain strong relationships with key decision-makers to enhance customer satisfaction and long-term collaboration.
• Review sales performance, market trends, and customer feedback to recommend actions that improve business results.
• Ensure compliance with company policies, government regulations, and ethical standards during all customer engagements.
• Support and guide the account management team by sharing best practices and resolving complex customer-related issues.

JOB REQUIREMENTS
Qualifications: Bachelor’s Degree in relevant field.
Experience: Minimum 7 years.
Language: English - Arabic.